Serving Georgia and the Carolinas
Network Cabling - Security Camera - Cell Signal Booster - WIFI - PA Speaker - Fiber Optic Systems
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ITI Plus has the best combination of partnerships with the top VOIP providers as well as the best BICSI trained technicians on the ground to assist with voice system installation, support, and maintenance. We specifically chose this route of service because with the expanding remote nature of the post Covid office, the increased depth of experience of nationwide VOIP providers along with our ITI Plus expert local service and support gives our customers the best possible blend of knowledge and skills. If you’re looking for a more traditional on premise PBX, a way to integrate your phone system with your remote workers’ laptops and cell phones, or a unified communications system, we have solutions for you as well.
Choosing a Phone System for your Business
The world of business phone systems can be a confusing with all the anacronyms and blends and overlaps of mediums and services. If you’re voice communication needs are simple or complex, ITI Plus can help you navigate the options and choose the right system for your business.
VOIP – Voice Over IP
VOIP can describe any internet phone service, from the residential phone service of an internet cable provider to the most complex unified communications systems at the enterprise level with multiple a la carte options in between. Because these systems are highly customizable, depending on how robust your needs are, ITI Plus can offer your small, medium, or large business an enterprise level, high quality VOIP and Unified Communications system on a SIP platform, a straight VOIP solution, even a connection with the Quality of Service (QoS) to handle your traffic, or multiple options in between.
The service you choose will depend on many things. For one, do you need UCaaS? Unified Communications as a Service. For some businesses, instant messaging and presence indicators are becoming necessities in the post covid workspace along with UCaaS desktop and file sharing systems. And if you decide you want some of the unified communication options without the commitment of a complete system, our partners can help with finding the voice system options that get you only the services you want. We may need to use SIP trunking to implement softphones without changing your current system or infrastructure. Maybe you want IP Phone Mobility to tie your network to your cellular devices with an app or WIFI VOIP handsets? Give us a call. We can help.
Digital / Hybrid
Not everyone wants an IP or an enterprise class solution or is not ready to upgrade to the infrastructure to drive it, so we still stand by our digital phone systems as reliable, functional options. We can give you the call parking and voicemail options you want and may be able to supplement the system with some of the same alternate Unified Communications options through your computer network.
We seek to provide exemplary customer support while building a world class product and strive for this to be evident in all that we do. We install all our structured cabling projects to ANSI/BICSI/TIA and IEEE Standards and have implemented quality control processes and documentation that are supervised and reviewed by an ITI Plus BICSI RCDD. We partner, provide, and install only industry proven brands of products, equipment, and we strive for innovative improvement through training and continuing education. All of our cable installations are backed by our ITI Plus 3 Year Warranty, and our project warranties are extended to 15 years through our manufacturer partners
